I had a long conversation with Liz today. It was about her new landlord and an issue about sewer gas. Liz moved into this "new" tenancy in a new residence with the hope of not having any landlord issues. It was not to be. A number of issues have surfaced. All tenants aree protected under the Residential Tenancy Act which carries obligations, and responsibility for both tenant and landlord. However many do not know their rights and responsibilities. This is true for both tenant and landlord. I have been active as an advocate for tenants since 1996 and the number one problem is NOT knowing. Both landlord and tenant should know the act.
The number one way for both parties to avoid problems is for both to educate themselves and practice due diligence. Respect is equally important and essential to maintaining communication to avoid arbitration. No one wants to get into a position where filing a legal request that may penalize someone, whether it be the landlord or tenant is necessary . I reccomend that upon the start of a tenancy the completion of a move in inspection form be completed and photos be taken of the unit.
Protection of both landlord and tenant is essential. Keeping a record of phone calls (date, time and what is discussed), written notices or anouncements and when repairs are done will only help should you need to file for arbitration.
Frankly, if you are a tenant your best protection is knowledge. I reccomend that you read the Landlord Tenant Act. You can find it online although it is not a fun read it is an importat one.
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